Entry Requirements
Entry requirements apply.
SIR30216 Certificate III in Retail
Overview
This qualification reflects the role of individuals working in the retail industry. To develop and build a broad range of knowledge and skills to interact with customers, work in a team, resolve problems, using sales techniques, and meeting organisational expectations.
This course can be delivered via a Digital Classroom or flexible program of classroom training and self-paced learning activities. Students have up to 12 months to complete the course, including 26 weeks’ training program and self-directed learning.
ARC Entry Requirements
To be eligible for this course, students must:
- Have completed Year 10 or equivalent*;
- Be 16 years old or over (15 years for Funded Program)*;
- Have a minimum ACSF Level 2;
- Complete a language, literacy, and numeracy test;
- Have basic computing skills;
- Be physically fit as lifting may be required;
- Have access to a computer/laptop/tablet/smartphone device with updated software and a stable internet connection, and
- Provide their USI.
*15 or 16 year olds may be accepted if they are employed full time in the relevant industry, otherwise, Year 12 or over 17 years, or they are required to participate in the program to keep their Centrelink Payment.
Possible Job Roles
At the beginning of your career? Or are you looking for a career change? This qualification could lead to employment in a position such as:
Customer Service Assistant
Retail Assistant
Visual Merchandiser
ARC Training does not guarantee successful completion of this course or guarantee employment.
Training and Assessment Activities
Assessment methods may include but are not limited to:
- Short answers, projects, reports, demo / role-play, portfolio.
Mode of Delivery:
- Face to face and/or Digital Classroom – Includes self-directed learning.
Support Services
Students will be provided the following support services:
- LLN support
- Career counselling
- Tutorials
- Assessment support
- Referral to personal counselling.
Qualification Structure
There are thirteen (13) units of competency to complete, comprising of eight (8) core units and five (5) elective units of competency. Please see below for our standard MSM30116 Certificate III in Process Manufacturing.
One of our ARC representatives will be happy to discuss unit selection, recognition of prior learning and credit transfer.
CORE | |
UNIT CODE |
UNIT TITLE |
| SIRXCEG001 | Engage the customer |
| SIRXCEG002 | Assist with customer difficulties |
| SIRXCEG003 | Build customer relationships and loyalty |
| SIRXCOM002 | Work effectively in a team |
| SIRXIND001 | Work effectively in a service environment |
| SIRXRSK001 | Identify and respond to security risks |
| SIRXSLS001 | Sell to the retail customer |
| SIRXWHS002 | Contribute to workplace health and safety |
Elective | |
UNIT CODE |
UNIT TITLE |
| SIRXIND002 | Organise and maintain the store environment |
| SIRWSLS002 | Analyse and achieve sales targets |
| SIRRMER001 | Produce visual merchandise displays |
| SIRXIND003 | Organise personal work requirements |
| BSBDIV301 | Work effectively with diversity |
This qualification opened doors for me in ways I couldn’t have imagined when I started. Thank you ARC Training and especially my trainer Beverly Hampshire – you were amazing. I can’t wait to get started on my Diploma with ARC
Policies, Terms & Conditions
Please click here to access the relevant Policies, Terms and Conditions that apply to your situation. If you have any questions or concerns please don’t hesitate to contact us on 02 8833 3999 and we’ll be more than happy to assist you.
Course Cost
Government funding may be available for eligible participants in ACT, NSW and QLD, please see links below. If you are not eligible for government funding the course can be delivered as a Fee for Service progam. Please contact 02 8833 3999 for more information.
NSW Government Subsidy
Click here for information about NSW Government Subsidy Funding.
Student Fees Payable:
Fee Exempt: $ 0 | Concession: $ 240.00 | First Qualification: $ 1,450.00 | Subsequent Qualification: $ 1,750.00
Traineeship:
Concession: $ 240.00 | First and Subsequent Qualification: $ 1,000.00
QLD Government Subsidy
Click here for more information about QLD Government Subsidy Funding.
ACT Government Subsidy
Click here for more information about ACT Government Subsidy Funding for:
Not Currently Available.
Student Fees Payable:
Tuition Fee: $350.00 | Fee Concession: $ 175.00
Fee For Service
Total student fee:
Face to Face Training: $4,000
Digital Classroom Training: $3,450
ARC Training can organise a payment plan with you to cover the cost of the course. Please contact 02 8833 3999 for more information.
