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Our Vision

At ARC Training, our Vision is to provide support services and practical education that improves people’s lives.

We do this by delivering high-quality, accessible, and practical training that empowers individuals to make a positive impact in their communities. We believe that education is a powerful tool for change, and we are committed to fostering a supportive learning environment that nurtures growth, development, and lifelong learning.

Who We Are

ARC Training is more than just an educational institution; we are a community of passionate educators, dedicated support staff, and enthusiastic learners.

Our team comprises industry experts with extensive experience in the aged care and disability sectors, bringing real-world insights and practical knowledge to our training programs. We are united by a common goal: to enhance the quality of care and support provided to vulnerable populations through exceptional training and education.

Our Programs

We offer a diverse range of training programs tailored to meet the needs of the aged care and disability sectors. Our courses are designed to cater to different roles within these fields, ensuring that each learner receives the relevant skills and knowledge for their career aspirations. Our programs include:

Foundational courses aimed at individuals starting their careers in aged care and disability support, providing essential skills and knowledge to deliver compassionate and effective care.

Build and grow customer service skills and knowledge, along with business acumen that administration functions require.

Advanced training for experienced support workers looking to enhance their expertise and take on more responsibility within their roles.

Leadership programs designed to equip emerging leaders with the skills to manage teams effectively, promote best practices, and drive positive outcomes for clients.

Comprehensive training for current and aspiring managers, focusing on strategic leadership, operational management, and the development of high-performing teams.

Our Approach

At ARC Training, we adopt a holistic and student-centric approach to education.

We understand that each learner is unique, with individual needs, goals, and learning styles. Our programs are designed to be flexible and inclusive, providing a supportive learning environment where every student can thrive.

  • Practical Learning

    We emphasize hands-on, practical training to ensure our learners can apply their knowledge and skills in real-world settings. Our courses include practical assessments, workplace simulations, and industry placements to provide comprehensive and relevant learning experiences.

  • Experienced Trainers

    Our trainers are industry professionals with a wealth of experience in the aged care and disability sectors. They bring their expertise and passion to the classroom, providing learners with valuable insights and guidance.

  • Flexible Delivery

    We offer various delivery modes, including online, face-to-face, and blended learning options, to accommodate the diverse needs of our students. This flexibility allows learners to balance their studies with work and personal commitments.

  • Supportive Environment

    We are committed to providing a supportive and inclusive learning environment. Our dedicated support staff are always available to assist learners with any challenges they may face, ensuring they have the resources and support needed to succeed.

Why Choose ARC Training?

Choosing ARC Training means choosing a partner dedicated to your success. Here are some reasons why learners and industry professionals trust us for their training needs:

Industry-Relevant Courses

Our programs are developed in consultation with industry experts to ensure they meet the current and future needs of the aged care and disability sectors.

High-Quality Training

We adhere to rigorous quality standards, ensuring that our courses are of the highest quality and our graduates are well-prepared for their careers.

Career Support

We provide ongoing career support to our learners, including job placement assistance, resume writing workshops, and interview preparation. Our goal is to help our graduates secure meaningful employment and advance their careers.

Community Impact

By training skilled professionals, we contribute to improving the quality of care and support services in our communities. Our graduates make a real difference in the lives of the people they serve.

Our Vision for the Future

As we look to the future, ARC Training is committed to continuous improvement and innovation in education. We aim to expand our program offerings, embrace new technologies, and strengthen our partnerships with industry stakeholders to provide even greater opportunities for our learners.

Our vision is to be a leader in vocational education and training, recognized for our excellence, integrity, and impact.

What others say about us…

“ARC training has been instrumental in assisting our staff to gain knowledge & qualifications to enable them to provide better support in the NDIS sector. Our staff are better engaged in their roles and feel a sense of accomplishment with the ongoing progress and course support provided by ARC Trainers, we have worked with other training providers previously, but have found ARC Training to be the easiest to work with and have provided the most student support to ensure our staff complete the course.”

Novella Support

“Always available to help with anything you need. Their promptness and willingness to assist are outstanding.”

Hale Community Support 
HR Officer

“Our partnership with ARC Training is in its second year and I have to say their communication and respect for partners and staff they are training is a high priority. We have staff enrolled in 3 different courses and they speak highly of the online learning processes along with the course materials. I would happily refer ARC Training to other organisations”.

Myrtle Cottage

“ We partnered together with ARC Training in 2022. Together, we have enabled our staff members to have the opportunity to obtain the appropriate Qualifications in Disability Services. The training provided by ARC Training ensures that all  staff members have the knowledge and understanding required to assist our participants while being supported by ARC friendly trainers, highly recommended!”

Serendipity Support Services

“Brighter Access have been working with ARC Training for over two years now. They are very responsive to communications and apply person-centred focus to support our staff in their studies. I would highly recommend them”.

Brighter Access
Staff & Culture Business Partner

“The Team at Rogue Industries and Kaia Care refer all our staff to upskill using ARC Training,  ARC provide online training with a lot of options so we can work classes between our busy schedules.  If we have any issues, the team are there to help every step along the way and that’s what makes a world of difference and them stand above the rest.  We highly recommend giving them a try”.

Rogue Industries and Kaia Care
Day Services Coordinator


What I like the most about being an ARCie is getting the experience and the qualification at the same time. After finishing school I had been working casual jobs for a while but really wanted a permanent job to start a career.

The hands-on learning aspect of my traineeship has really helped me develop professionally and I would love to start my own business one day. ARC Training is great, they supported me through the interview process, during my first week and are always available if I have any questions.

Working in an office with really good culture has been fantastic; everybody works at their own pace and is very supportive of each other. ARC Training has been great so far, and I would definitely recommend them to others.”

Lloyd Wilson
Vehicle Procurement Specialist at CarLoans


If it wasn’t for ARC Training, I wouldn’t have won the Committee’s High Achievement Award for Vocational Training Excellence at the Central & Northern Sydney Regional Training Awards. After finishing school and living in Germany for a year, I consider uni and some private colleges but ultimately a traineeship with ARC Training has been the best path for me and I would definitely recommend it.

The great thing about studying and working at the same time is implementing what I am learning straight into the job. I’m quite a visual learner so the hands-on leaning works really well for me.

One of the greatest things has been the company’s ability to take me on board and not expect too much of me. Having other ARCies here is great, they’ve been so supportive and I’m gradually being giving more responsibility in my role.

Alyce Keating
Sales Support Officer at Team Leasing


I would like to provide feedback to my trainer. She’s been an invaluable support during this journey. Her exceptional communication skills have significantly facilitated my comprehension of the course’s units. Her genuine interest and patience in explaining concepts as many times as needed for all of us to understand, and her encouraging approach have played a crucial role in helping me make progress and stay motivated. It was a pleasure being her student.

I also would like to express my gratitude for the support, understanding, and encouragement that all of ARC Training’s staff have provided. I truly appreciate it!

I was genuinely impressed with the quality of the content material provided. The course materials were well-structured and comprehensive, offering a great depth of knowledge on the subject matter.

Thank you for providing this valuable learning opportunity.

Iana Passos
ARC Training Student


My ARC Training online learning experience was awesome. I was really impressed with being able to work anytime on the versatile Canvas system, the professional Bounce Fitness model and the best most passionate trainer!

Antonio Planas
ARC Training Student


I had an amazing experience studying at ARC training. Trainers where easy to get along with and I thought my trainer was amazing she is the best trainer so kind and caring, if it wasn’t for her dedication to her job I wouldn’t have completed my certification.

Sarah Clarke
ARC Training Student


I would like to say thank you very much for the support you gave as I study through ARC Training.  I want to thank you for all the understanding when I was struggling and trying to put my life in order.   

My trainer was so understanding of me working, studying and trying to support a 18 year old autistic daughter about to leave 14 years of school to adventure out into the big world.  My trainer brought a lot of her knowledge to the training.  It was useful for me to get the understanding and pointers.  I did find it hard to study after along time, but soon got into the swing of what was expected.    

Thank you once again.

Mabel Drylie
ARC Training Student

“The ARC Training and its team are efficient and helpful with any enquiries. They are transparent with the progress of all our staff members engaged with their programmes to be able to utilise the training in which they have received through ARC Training in their roles.”

Disability Connect
General Manager

“ARC Training provided valuable support in delivering the Diploma of Leadership and Development to a group of our new and emerging leaders in Lifestyle Solutions Child and Family and Disability teams. Through their flexible webinars and online training, we were able to successfully guide many individuals through the program. These employees are now sharing the knowledge they gained with their respective teams, enhancing overall leadership capabilities within our organisation.”

Lifestyle Solutions
Graduate & Trainee Pathways Partner

“We are extremely happy with our partnership with ARC Training. The customer service received from ARC has been brilliant, they are knowledgeable and consistently go above and beyond. Staff have reported that the learning experience has been engaging. ARC Training’s supportive environment and personalized attention have truly enhanced our staff’s skills and confidence. We highly recommend ARC Training for any organization looking to empower their employees.”

Affective Care
Learning and Development Manager

“ARC Training are our partners in offering aged care qualifications via quality and flexible training delivery to our team members across multiple states. This has helped Feros Care team members upskill and develop in their chosen career path and ensures the organisation and sector has qualified and skilled workers to provide high quality care to residents, clients, and participants.”

Feros Care
Talent Pathways Partner

“We have been partnering with ARC Training from 2022 and have built a good working relationship. The team is always up-to-date and transparent about what is happening in the sector. We find them customer focused and keen to be continuously improving, which enables them to be solution-oriented with challenges and opportunities.  Our employees are very appreciative of the support provided by the trainers, and we have seen great completion rates for the course, thanks to the support of the ARC Training team.”

Catholic Healthcare
Learning and Development Specialist

“Arc Training, as a partner, is very easy to work with. They are thorough, communicate frequently and are always happy to assist us. The workers receiving training love the website and the extra learning resources, they have commented that the teaching is very good. We have adopted new processes within our organisation as a result of the training provided to our workers.”

Compliance Manager

“Fresh Hope Communities (FHC) partnership with The ARC Training (RTO), has provided exceptional learning pathways and skill advancement opportunities for FHC employees. Their comprehensive curriculum aligned with current industry requirements and flexible delivery, has significantly enhanced employees’ motivation to engage in such undertaking. The instructors are knowledgeable and deeply committed to student success, offering personalised guidance that is truly invaluable. Partnering with ARC Training is an investment in our people opening up new possibilities for professional growth and development.”

Fresh Hope
Clinical Capability Manager

“ARC Training are a trusted and valued training provider to our organisation. We have worked with ARC Training on numerous bespoke and tailored packages for many years now. Their ability to provide superior customer service and excellent training across multiple courses has seen our workforce been developed in all areas of leadership, business and community services.”

The Disability Trust
Learning and Development Specialist

“The feedback from our team has been overwhelmingly positive. We are incredibly impressed with the quality of the instruction and the overall impact it has had on our employees.

As a result of the training, our staff have gained valuable knowledge and skills in providing quality care for residents. We are confident that this will translate to improve services we are providing to our elderly. We appreciate your commitment in providing high-quality training solutions. Your company is playing a significant role in helping us develop our workforce and achieving our business goals.”

Holy Family Services
Learning and Development Coordinator

“We have been collaborating with ARC Training for some time now, and our partnership has significantly contributed to the professional development of our team! We highly appreciate their ongoing support and dedication!”

Cardinal Stepinac Village
Nurse Educator

“ARC Training have been super supportive in getting to know our organisational training needs and the learning needs of our staff. They provide open and friendly communication about current and future training opportunities and what solutions are available for our organisation. We are excited for future training opportunities with ARC Training.”

EMPOWERability Inc.

“Thanks to ARC Training we’ve been able to offer incredible opportunities to our Team at KinCare. Their unwavering support and expertise have been instrumental in upskilling our workforce, enabling us to provide exceptional care and service to our Customers. We are truly grateful for their partnership and highly recommend their services.”

National Training & Education Lead

“Partnering with ARC Training for our VET support has been an exceptional experience. Their guidance and training programs have enhanced the skills and confidence of our learners. The dedicated support team is always accessible and proactive, ensuring every individual receives the attention and resources they need to succeed. With ARC Training support, we have seen improvements in our training outcomes, making them an invaluable partner in our workforce development.”

Retire Australia
National Manager – Learning and Development

“ARC Training has been an invaluable partner in supporting our staff members through their traineeships. Their team has consistently demonstrated exceptional communication skills, ensuring that every trainee is well-informed and confident throughout their training journey. We appreciate their dedication and professionalism in helping our team achieve their development goals. Thank you, Train Australia, for your outstanding support and commitment to excellence!”

247 Care Services
Director/Coordinator for Cultural and Linguistic Diversity Supports 

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