Supported care training for ESP providers & employers
Upskill your care workforce with confidence
ARC Training delivers tailored training programs in aged care, disability, and community services. Enrol with us for flexible teaching schedules, dedicated trainers and ongoing support.
Our partners
The challenge every care employer faces
The system most training providers run on wasn't built for working adults
Compliance in aged care and disability is non-negotiable. When a staff member falls behind in their studies, or drops out entirely, it creates real legal exposure for your business. And the standard training system makes it far too easy for that to happen.
Hidden costs buried in the fine print. No personal support. No flexibility for people juggling shift work. Dropout rates that leave employers managing the gap.
You've seen it. Someone starts a course, loses momentum, stops. And nobody from the RTO calls to find out why.
The Arc Training difference
Every student has a trainer behind them, and you have full visibility
At ARC Training, every student is assigned a dedicated trainer from the moment they enrol. A real person who knows their name, understands their schedule, and checks in when they go quiet.
That trainer stays in regular contact with you as an employer and you're never left guessing about how your staff are progressing. A flexible class timetable means study is built around each student's schedule and when they hit a wall, there is someone to help them through it.
That's why employers and employment service providers come to ARC Training, because the support is real and our completion rates show it.
Dedicated 1:1 trainer from day one
Trainer-to-employer communication as standard
A class timetable built to fit your schedule
Government-subsidised training available in NSW, ACT and SA
Aged care, disability, early childhood and care and community services qualifications
How we do it
A training model built around the person, not the process.
Industry-experienced trainers
Every ARC trainer is an industry professional with real-world experience in aged care, disability, or community services. They bring practical knowledge into every session and stay accountable to both the student and the employer throughout the course.
Supportive environment
At ARC Training, success is measured by whether our students are thriving. Our courses are inclusive and accessible, and our trainers provide dedicated support to meet the individual needs of our students.
Flexible delivery
Online sessions, digital classroom, and self-paced learning give students real options. Study fits around shift work and changing schedules, so progress doesn't stop when life gets busy.
Full employer visibility
Trainers stay in regular contact with you as the employer, not just the student. Combined with the compliance dashboard, you always know where your team is at without having to chase anyone for an update.
Trusted by care employers across NSW, ACT & SA
Real outcomes for the aged care & child care sectors
“Brighter Access have been working with ARC Training for over two years now. They are very responsive to communications and apply person-centred focus to support our staff in their studies. I would highly recommend them."
Staff & Culture Business Partner
Brighter Access
“Our partnership with ARC Training is in its second year and I have to say their communication and respect for partners and staff they are training is a high priority. We have staff enrolled in 3 different courses and they speak highly of the online learning processes along with the course materials. I would happily refer ARC Training to other organisations."
CEO
Myrtle Cottage
4.8/5
Average rating out of 180+ Google reviews
Purpose-built training technology
The tools that keep your students moving and your business informed
ARC Training is rolling out a suite of purpose-built technology for our aged care and early childhood education and care courses that supports students at every stage and gives employers clarity and insight.
AI avatar training videos [AVAILABLE for ECEC] [COMING SOON for AC]
Students can start studying at any time, without waiting on a Zoom session that conflicts with their shift. Guided video lessons are available on demand, so study fits around work rather than the other way around.
AI tutor
[AVAILABLE for ECEC] [COMING SOON for AC]
When a student submits an assessment, it's checked against the grading criteria straight away. No waiting weeks for a result. Students get feedback fast and stay motivated. The assessment coaches are freed up to focus on the students who need them most.
Employer dashboard
[Live]
Log in and see exactly where every member of your team is at. Attendance. Assessment status. The modules where someone is falling behind. A live view of your workforce's compliance, without chasing anyone for an update.
Career Pathways
One training partner supporting a full career road ahead.
Too many students complete their Cert III and walk away without knowing there's more ahead. At ARC Training, the pathway from Cert III to Cert IV to Diploma is clearly laid out from the start.
Your staff can keep progressing with the same trainers who already know them. No starting over elsewhere. No rebuilding trust. Just the next step, with support they're already familiar with.
Diploma of
Community Services
Cert IV in Disability
Support
Cert IV in Ageing
Support
Cert IV in Leadership
and Management
Cert III in Individual
Support (Aging)
Cert IV in Leisure
and Health
Cert III in Individual
Support (Disability)
Over 180 happy students and employers
ARC Training provided excellent service throughout my CHC33021 Certificate III in Individual Support. The course coordinator, teacher, and team were very helpful, supportive, and motivating during my study journey. Their communication was clear and professional, which made it easier for me to understand the course and complete my assessments. I felt supported whenever I needed help or guidance. Overall, I am very happy with my experience and would highly recommend ARC Training to other students.
Bibek Kaushal
Verified reviewer
Completing my Cert III in Individual support has been easy with ARC Training. They have been flexible to work and study at the same time, and it allowed me to use my workplace for examples and assessments. My teachers have been supportive and always made time for questions and any additional support when needed. Highly recommend ARC Training. Look forward to doing further studies with them.
Madalyn Humphries
Verified reviewer
ARC Training has been a great source of help for me. Not only they had helped me during my course, but they also helped me find the job I have always wanted. The trainers are compassionate, understanding and always willing and ready to help. Their kind encouraging words can empower any who are wanting to do this course because they believe anybody can achieve their goal. Thankyou ARC Training for all your help!
Ashley Luscombe
Verified reviewer
I’m a 60-year-old bloke who hadn’t studied in over 40 years, so getting back into it was a big deal for me.
The teachers really knew their stuff and the course content was explained in a way I could actually understand.
Michelle, who taught Stage One of the CHC33021 Certificate III in Individual Support, was very patient and took the time to make sure I got it, which helped a lot. In Stage Two,of the CHC33021 Certificate III in Individual Support, Petra explained things clearly and didn’t make you feel silly for asking questions.
...Overall,
I felt supported the whole time and would recommend this course to anyone my age who’s a bit unsure about going back to study.
Pamela, thank you. you as well
Shane Jenkins
Verified reviewer
I had an amazing experience completing the CHC43015 Certificate IV in Ageing Support.
The course was practical, well-structured, and focused on real-world care skills. But honestly, the best part was me—I showed up, worked hard, and came out confident and ready to make a difference.
Big shoutout to my trainer, Ashi, who was absolutely brilliant. Her support, feedback, and deep knowledge made the whole journey smoother and more inspiring. She didn’t just teach—she empowered.
Highly recommend this course to anyone who’s serious about quality care for older adults.
Suvi Sudhakar
Verified reviewer
