Retail Courses

This is a full list of available courses.

SIR20216 Certificate II in Retail Services

This qualification reflects the role of individuals to work in a business environment with a focus on administration. To develop and build a broad range of knowledge and skills to carry out a range of activities to complete fundamental business tasks and provide advice and administrative support to the team. This course can be delivered in a flexible program of classroom training and self-paced learning activities

Possible Job Roles

  • Customer Service Assistant
  • Retail Assistant
  • Visual Merchandiser

SIR30216 Certificate III in Retail

This qualification reflects the role of individuals to work in the retail industry. To develop and build a broad range of knowledge and skills to interact with customers, work in a team, resolve problems, using sales techniques and meeting organisational expectations. This course can be delivered in a flexible program of classroom training and self-paced learning activities.

Possible Job Roles

  • Customer Service Assistant
  • Retail Assistant
  • Visual Merchandiser

Retail is Australia’s second largest employing industry. It’s safe to say we definitely can’t get enough of our consumer goods – from food to fashion and electronics – and the industry is forever expanding. Due to population growth in Australia, experts claim that the retail sector is expected to sustain employment rises in the supermarket and grocery store categories. Over the past five years, employment has increased by almost 7% with the number of online and offline retailers continuing to grow.

Possible job roles include:

  • General sales assistant
  • Retail manager
  • Shelf filler
  • Checkout operator

This crucial goods and services sector has plenty of opportunities for young people to enter the labour market, and is accessible to many depending on what they are after career-wise. Whether you want to start at the bottom of the retail ladder and work your way up, or find a work-life balance with flexible hours and shifts, this industry is sure to give you access to thousands of career possibilities.

Source: Department of Jobs and Small Business, Australian Jobs 2018 Report, 2018.