Good News Story:
Madison has had to deal with her anxiety her whole life. It can get so bad that sometimes she cannot leave her house. Madison said that before the recent SIR30216 Certificate III in Retail course, her confidence was pretty low. Madison was very close to turning this course down due to her anxiety but she was so glad she didn’t. Madison said that the trainer took the time to go over the content and even when she didn’t understand things, the trainer went over them again without making her feel embarrassed. She feels she has been given the necessary skills to enter the world of employment and handle customers. Madison admits she cannot put into words how much this course has improved her confidence but even her mum has seen a positive change in her! She now feels that her future is much more optimistic and cannot wait to get a job in customer service.
Retail is Australia’s second largest employing industry. It’s safe to say we definitely can’t get enough of our consumer goods – from food to fashion and electronics – and the industry is forever expanding. Due to population growth in Australia, experts claim that the retail sector is expected to sustain employment rises in the supermarket and grocery store categories. Over the past five years, employment has increased by almost 7% with the number of online and offline retailers continuing to grow.
Possible jobs in this industry include:
- General sales assistant
- Retail manager
- Shelf filler
- Checkout operator
This crucial goods and services sector has plenty of opportunities for young people to enter the labour market, and is accessible to many depending on what they are after career-wise. Whether you want to start at the bottom of the retail ladder and work your way up, or find a work-life balance with flexible hours and shifts, this industry is sure to give you access to thousands of career possibilities.
Source: Department of Jobs and Small Business, Australian Jobs 2018 Report, 2018.