This qualification reflects the role of individuals to undertake to work in a hospitality environment. To develop and build a range of knowledge and skills to carry out operational activities such as setting tables, taking orders, serving drinks and interacting with customers.
This course can be delivered in a flexible program of classroom training and self-paced learning activities.
The program runs for 12 months, including:
- 17 weeks’ workshop
- Self-directed learning.
ARC Entry Requirements
To be eligible for this course, students must:
- have completed Year 10 or equivalent;
- have work experience;
- be 16 years old and over;
- be physically fit as lifting may be required;
- have a minimum ACSF Level 2;
- complete a language, literacy and numeracy test;
- have basic computing skills and
- provide their USI.
Training and Assessment Activities
Assessment methods may include but are not limited to:
- Short answers, projects, reports, portfolio, demo / role-play
Mode of Delivery:
- Face to face
- Digital Classroom*
Students will be provided the following support services:
- LLN support
- Career counselling
- Assessment support
- Referral to personal counselling.
Possible Job Roles
- Function host
- Food and beverage attendant
ARC Training does not guarantee successful completion of this course and obtain employment.
This course is delivered as a Fee for Service program. For more information, please call ARC Training on 1300 793 146 for NSW participants and 1300 793 184 for QLD participants.
Fee for Service
Fee for Service: $4,000
ARC Training can organise a payment plan with you to cover the cost of the course. Please contact an ARC Training representative for more information on 1300 793 146 for NSW and 1300 793 184 for QLD.
There are fifteen (15) units of competency to complete, comprising of seven (7) core units and eight (8) elective units of competency. Please see below for further information.
One of our ARC representatives will be happy to discuss unit selection, recognition of prior learning and credit transfer.
|BSBWOR203||Work effectively with others|
|SITHIND002||Source and use information on the hospitality industry|
|SITHIND004||Work effectively in hospitality service|
|SITXCOM002||Show social and cultural sensitivity|
|SITXHRM001||Coach others in job skills|
|SITXWHS001||Participate in safe work practices|
|SITXFSA001||Use hygienic practices for food safety|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB002||Provide responsible service of alcohol|
|SITHGAM001||Provide responsible gambling services|
|SITHFAB003||Operate a bar|
|SITHFAB010||Prepare and serve cocktails|
|SITHFAB014||Provide table service of food and beverage|
|BSBCMM201||Communicate in the workplace|
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