BSB30120 Certificate III in Business

  • Entry Requirements

    Entry requirements apply.

  • Duration

    Upto 12 month study duration.

  • Mode of Delivery

    Face to Face and/orDigital Classroom

  • Location

    NSW & SA

  • Start Date

    Apply to enrol anytime here.

  • Units of Study

    13 Units; 6 Core & 7 Elective

  • Costs

    Government Subsidised or Full Fee Paying.

Overview

Get your career started with a BSB30120 Certificate III in Business qualification!

This nationally recognised qualification teaches students how to undertake work in a business environment with a focus on administration and/or customer service. Students learn how to develop and build a broad range of knowledge and skills to carry out a range of fundamental business activities and tasks, as well as how to provide support to the team!

This course can be delivered online via our Digital Classroom or flexible program of classroom training and self-paced learning activities. Students have up to 12 months to complete the course, including 26 weeks’ training program and self-directed learning. For eligible students, your training could be subsidised by Government funding which could make starting out on your new career cheaper than you realise – Contact us now to find out more!

Students Who Succeed in This Course Are:

Successful students of the BSB30120 Certificate III in Business qualification tend to have the same thing in common. They possess a specific set of attributes and are committed to their studies and their professional development.

The Student Attributes

  • Committed to complete the course within 12 months
  • Desire to be part of any industry and to adapt their skills and knowledge to their workplace environment
  • Ambitious, practical, calm under pressure, honest, resilient, willing to develop their written and verbal communication skills, analytical skills, being a team player and innovative

Possible Career Options

At the beginning of your career? Or are you looking for a career change? The BSB30120 Certificate III in Business qualification could lead to employment in a position such as:

Medical Receptionist,

Records Clerk,

Administrative Assistant,

Customer Service Representative,

Medical Secretary,

Data entry operator,

General clerk,

Sales assistant,

ARC Training does not guarantee successful completion of this course and obtain employment.

ARC Entry Requirements

ARC Training’s entry requirements differ depending on what type of student you are:

  • General Public – Any member of the public that meets the General ARC Training entry requirements.
  • Existing Workers – Individuals who are currently employed in the industry.
  • If under 17 years old, must have completed year 10 or equivalent (TSNSW)
  • Complete LLN Assessment, and achieve appropriate ACSF Level
  • Be computer literate
  • Access to device with relevant software (camera and microphone), and stable internet connection
  • Provide USI or consent for ARC to apply for USI on your behalf
  • Must be an existing worker in the industry
  • If under 17 years old, must have completed year 10 or equivalent (STS)
  • Complete a Learning, Literacy, and Numeracy (LLN) Assessment, and achieve appropriate ACSF LLN Level
  • Be computer literate
  • Access to device with relevant software (camera and microphone), and stable internet connection
  • Provide USI or consent for ARC to apply for USI on your behalf

Support Services

Students will be provided the following support services:

  • LLN support
  • Career counselling
  • Tutorials
  • Assessment support
  • Referral to personal counselling.

Policies, Terms & Conditions

Please click here to access the relevant Policies, Terms and Conditions that apply to your situation. If you have any questions or concerns please don’t hesitate to contact us on 02 8833 3999 and we’ll be more than happy to assist you.

Training and Assessment Activities

The BSB30120 Certificate III in Business assessment methods may include but are not limited to:

  • Short answers, projects, reports, demo / role-play, portfolio.

Mode of Delivery:

  • Face to face and/or Digital Classroom – Includes self-directed learning.

Let’s Talk About Commitment…

Studying towards a career change is one of the most important personal and professional commitments you can make. The recipe for your success is based on two key ingredients – a commitment from you, and your training provider to work consistently during your studies for you to achieve your future success. 

ARC Training’s Commitment to You:

We want to see you succeed and as such, we provide high-quality support services by:

  • Having a dedicated trainer and program coordinator for each student
  • Giving each student 24/7 access to our online learning portal
  • Our trainers spending one-on-one time with students who are attending their training sessions and need extra help with their assessments
  • Responding to all students in a timely manner
  • Support to find appropriate work placements when required as part of your training
  • Processes to support students to keep up with the course content
  • Digital certificates for ARC Training activities to keep you motivated and celebrate your success
  • We promote the success and quality of our students! Your success is our success – we are active in nominating our great students for various regional and state training awards.

Your Commitment to Yourself and ARC Training:

General Public Students:

  •  Attending classes 2 days per week, 5 hours each day
  • Spending 15 hours weekly engaged in self-paced learning and assessment preparation, as well as,
  • Submitting assessments as per the agreed deadlines and achieving mandatory attendance targets have set themselves up to be successful in this course.

Existing Worker Students: 

  • Complete the 13 units of competency that make up the qualification by;
  • Completing one unit every three weeks.
  • Attend mandatory live 2-hour digi-class training session every three weeks and,
  • A live 2 hour digi-class tutorial every three weeks, and then,
  • Spending between 3-5 hours each week completing the assessment tasks.

Qualification Structure

There are 13 units of competency to complete, comprising of 6 core units and 7 elective units of competency.

We offer two standard BSB30120 Certificate III in Business programs where students can select electives related to areas of study for either Service or Administrative roles. Course fees may vary depending on the electives selected. Please see the below examples of the two types of course structures for the BSB30120 Certificate III in Business Service program.

One of our ARC representatives will be happy to discuss unit selection, recognition of prior learning and credit transfer.

Our training programs adhere to the training package set out in www.training.gov.au 

Option 1: BSB30120 Certificate III in Business program

Selected electives related to areas of study for Administrative roles.

13 units; 6 core & 7 electives

CORE

UNIT CODE

UNIT TITLE

BSBSUS211
Participate in sustainable work practices
BSBWHS311Assist with maintaining workplace safety
BSBPEF201Support personal wellbeing in the workplace
BSBTWK301Use inclusive work practices
BSBXCM301Engage in workplace communication
BSBCRT311Apply critical thinking skills in a team environment

Elective

UNIT CODE

UNIT TITLE

BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBPEF301Organise personal work priorities
BSBXTW301Work in a team
BSBOPS305 Process customer complaints
BSBOPS303
Organise schedules
BSBOPS301
Maintain business resources

Course Cost

Government funding may be available for eligible participants in ACT, NSW and QLD, please see links below. If you are not eligible for government funding the course can be delivered as a Fee for Service progam. Please contact 02 8833 3999 for more information.

Click here for information about NSW Government Subsidy Funding.

Student Fees Payable:

Fee Exempt: $ 0 | Concession: $ 240.00 | First Qualification: $ 1,320.00 | Subsequent Qualification: $ 1,580.00

Traineeship:

Total student fee: No Fee – For eligible trainees this training is subsidised by the NSW Government. Please speak with our team to determine your eligibility.

Click here for more information about QLD Government Subsidy Funding.

Certificate 3 Guarantee:

Concessional  $1,950 | Non-concessional $2,600

Traineeships:

Funding may be available for eligible participants under the User Choice program funded by the Queensland Government.

Total student fee: Full exemption $0 | Partial exemption $320 | Full fee $800

Click here for more information about ACT Government Subsidy Funding for:

ACT Skilled Capital

Student Fees Payable:

Tuition Fee: $100 | Fee Concession: $ 50.00

Supported by Government of South Australia.

Participant Eligibility Criteria apply. Click here for more information about Skilling South Australia Government Subsidy.

Concessional: $ 116.25 | Non-concessional: $232.50

Total student fee:

Face to Face Training: $4,000

Digital Classroom Training: $3,450

ARC Training can organise a payment plan with you to cover the cost of the course. Please contact 02 8833 3999 for more information.

Option 2: BSB30120 Certificate III in Business program

Selected electives related to areas of study for Service roles.

13 units; 6 core & 7 electives

CORE

UNIT CODE

UNIT TITLE

BSBSUS211
Participate in sustainable work practices
BSBWHS311Assist with maintaining workplace safety
BSBPEF201Support personal wellbeing in the workplace
BSBTWK301Use inclusive work practices
BSBXCM301Engage in workplace communication
BSBCRT311Apply critical thinking skills in a team environment

Elective

UNIT CODE

UNIT TITLE

BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBPEF301Organise personal work priorities
BSBXTW301Work in a team
BSBOPS305 Process customer complaints
BSBOPS304Deliver and monitor a service to customers
SIRXPDK001 Advise on products and services

Course Cost

Government funding may be available for eligible participants in ACT, NSW and QLD, please see links below. If you are not eligible for government funding the course can be delivered as a Fee for Service progam. Please contact 02 8833 3999 for more information.

Click here for information about NSW Government Subsidy Funding.

Student Fees Payable:

Fee Exempt: $ 0 | Concession: $ 240.00 | First Qualification: $ 1,320.00 | Subsequent Qualification: $ 1,580.00

Traineeship:

Total student fee: No Fee – For eligible trainees this training is subsidised by the NSW Government. Please speak with our team to determine your eligibility.

Click here for more information about QLD Government Subsidy Funding.

Certificate 3 Guarantee:

Concessional  $1,950 | Non-concessional $2,600

Traineeships:

Funding may be available for eligible participants under the User Choice program funded by the Queensland Government.

Total student fee: Full exemption $0 | Partial exemption $320 | Full fee $800

Click here for more information about ACT Government Subsidy Funding for:

ACT Skilled Capital

Student Fees Payable:

Tuition Fee: $100 | Fee Concession: $ 50.00

Supported by Government of South Australia.

Participant Eligibility Criteria apply. Click here for more information about Skilling South Australia Government Subsidy.

Concessional: $ 125.00 | Non-concessional: $250.00

Total student fee:

Face to Face Training: $4,000

Digital Classroom Training: $3,450

ARC Training can organise a payment plan with you to cover the cost of the course. Please contact 02 8833 3999 for more information.

What a polite professional supportive group of people would highly recommend to anyone seeking further training.

Upcoming BSB30120 Certificate III in Business Course Intakes

Next Steps: BSB40120 Certificate IV in Business or BSB40520 Certificate IV in Leadership and Management

After finishing your BSB30120 Certificate IV in Business you can continue your studies and career development by enrolling in the BSB40120 Certificate IV in Business or if you’re aspiring towards a leadership career, you could enrol in the BSB40520 Certificate IV in Leadership and Management. Once you have graduated, you become an ARC Training Alumni and the process to enrol into further higher level qualifications is easy, quick, and convenient!